“It is high time
insurers changed their contracts from English to Kiswahili language,
this will not only make customers to understand the agreements easily
but will as well promote the local language,” the TIRA boss remarked.
Dr Saqware made the call
in Dar es Salaam during the launch of the first insurance contract in
Kiswahili being championed by Mayfair Insurance Company Tanzania
Limited. He was highly optimistic that through the contract in the local
language consumers of insurance services will be in a better position
to understand their rights and obligations when entering into agreement
with insurance firms.
“Many
people in Tanzania hardly understand English and thus make it hard for
them to understand contracts drafted in that language, making it hard
for them to understand their right,” he said.
Adding; “There are about
50 million Kiswahili speakers in Tanzania and about 200 million people
in the East African region and beyond, the launch of Kiswahili contract
gives a mileage to Mayfair Insurance.”
A Board Member of
Mayfair Insurance Tanzania, Mr William Erio, was optimistic that the new
arrangement would enable more Tanzanians to access insurance services.
“It is apparent that many people would now be in a position to
understand and make use of our services because of the Kiswahili
contract,” Mr Erio, who is as well the Director General of PPF Pension
Fund, remarked.
Mayfair Insurance
Tanzania is among new general insurers to be licensed by TIRA. It has
been operating in Kenya for over the past ten years and five years in
Zambia. Just recently, it was licensed to operate in Rwanda.
Mayfair Insurance Kenya,
which enjoys A rating from Global Credit Rating Agency of South Africa,
holds 40 per cent stake in Mayfair Insurance Tanzania while the
remaining 60 per cent is held by Tanzanians.
DailyNews
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